PagerDuty

Overview

Opal natively supports an integration with PagerDuty. This integration enables organizations to manage access to groups and roles within PagerDuty.

How to Set up the App

Navigate to Catalog, click on the + App icon, and select the PagerDuty App:

Create a service account for Opal
Opal requires an API Access Key to manage your PagerDuty on your behalf. Follow these instructions:

In PagerDuty, go to Integrations › API Access Keys › Create New API Key. Set the description to Opal, leave the read-only checkbox un-ticked then click Create Key Set. You will receive an API Key with full access. Save the API Key as it will only be visible once.

Add your API Key
Once the service account is created, please input the user's credentials and some information about the connection:

After you have set up the app, under the Details tab, you can manage default settings such as:

• Admin: Who is the owner who can manage configurations
• Description: What is the human understandable description for the role
• Webhook for access changes: Opal can push events to a webhook rather than connecting to the end system
• Import setting: Opal can either import all or manually import resources
• Default import visibility: Resources can be either global or limited access (based on groups)