Notifications
Learn about the types of notifications sent by Opal.
The following are notifications sent by Opal, based on certain events or at a specified frequency. Users can unsubscribe to email or Slack notifications from Settings > Notification Preferences in the lower left corner.
| Notification type | Recipients | Slack | Google Chat | Configuration | |
|---|---|---|---|---|---|
| Access review assigned to reviewers | Reviewers | ✔️ | ✔️ | ✔️ | Access review settings |
| Incomplete access review reminders | Managers if enabled, reviewers | ✔️ | ✔️ | ✔️ | Access review settings |
| Access reviews require access to be revoked on end systems | Auditors | ✔️ | ✔️ | ||
| Access revoked due to access reviews | Revoked users | ✔️ | ✔️ | ||
| Access expired | Users with expired access | ✔️ | ✔️ | ||
| Resources imported to Opal | Owners of connection/app containing resources | ✔️ | ✔️ | ||
| User invited to Opal | Invited user | ✔️ | |||
| Access requested | Reviewers | ✔️ | ✔️ | ✔️ | |
| Access requested on behalf of another user | Requestor, affected user, and reviewers | ✔️ | ✔️ | ||
| User comments on access requests | Reviewers | ✔️ | ✔️ | ||
| Access request approved or denied | Requestors | ✔️ | ✔️ | ||
| Access request canceled | Reviewers | ✔️ | ✔️ | ||
| Access is expiring soon | Users with expiring access, Group leaders | ✔️ | ✔️ | Configuration Settings > Advanced > Access expiration notifications | |
| Access propagation failed or owner groups are empty | Admins and/or Owners | ✔️ | ✔️ | Configuration Settings > Advanced > Error notification setting | |
| Manual ticket propagation successful | Requestors | ✔️ |
Updated 3 months ago