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Opal offers a metrics Dashboard to organization admins with graphs and data on request and access patterns, as well as the ability to filter the data.

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Metric types

  1. Request status spark lines - See trends of number of requests approved, denied, and canceled over time.
  2. Average time to request approval - See how quickly your organization’s requests are getting approved. Includes manual, admin, and auto approvals.
  3. Average length of access granted - See how much access time requests are granting. This does not include admins directly adding users to resources and groups.
  4. Resource/Group request volume - See which resources and groups are being requested the most.
  5. Break glass usage - See how often break glass access is being used, and for which groups.
  6. Closed requests - See what methods are being used to close requests. Includes auto approval, manual approval, admin override approval, denied, and canceled.

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Time range and aggregates

Change the time range of the data with the date picker in the top right. Select one of the preset ranges, or choose Custom to select a custom start and end dates. Choose from three duration options—1 day, 7 days, 30 days—to aggregate the data by.

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Filters

Apply filters to scope down the data to specific apps, entities, or tags.
Last modified on September 11, 2025