Opsgenie

Using Opal's Opsgenie integration, you can link on-call schedules with Opal groups. The user who is currently on-call is added to all permissions associated with that group so they can effectively diagnose and solve live issues. When they're no longer on-call, Opal automatically removes their privileges.

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What about overrides?

Opal always syncs access for whoever is currently on-call, including current overrides.

1. Create an Opsgenie token

Opal requires a "read-only" Opsgenie API token. Go to your Opsgenie dashboard and create an API token by following the official Opsgenie documentation.

2. Add your token to Opal

To enable the Opsgenie integration, in the Opal dashboard, go to Configuration > Settings > Productivity Integrations. Select Opsgenie and enter your API token from the previous step.

3. Create an Opsgenie-synced group

Any group in Opal can be synchronized with an Opsgenie schedule. Edit the group and select schedules to sync: