With our Opsgenie integration, you can link on-call schedules with Opal groups. We will automatically add whoever is currently on-call to all the permissions associated with that group so they can effectively diagnose and solve live issues. Once they're no longer on-call, Opal will automatically remove their privileges.

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What about overrides?

Opal will always sync access for whoever is currently on-call, including current overrides.

Adding Opsgenie to Opal

Step 1: Create an Opsgenie token

Opal requires a "read-only" Opsgenie API token. Navigate to your Opsgenie dashboard and create an API token by following the official documentation here.

Step 2: Add your token to Opal

To enable the Opsgenie integration, go to the "Configuration" panel in Opal and navigate to Settings then "Productivity Integrations." Click on Opsgenie and enter your API token from the previous step.

Step 3: Create an Opsgenie-synced group

Any group in Opal can be synchronized with an Opsgenie schedule. Edit the group and select schedules to sync: