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Your organization uses Opal to run access campaigns to verify if current access is needed. You might be asked to review the access of people you manage or an application you are an owner of. This guide will walk end users through how to complete their reviews in an Access Campaign.

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Start reviewing items

If you have been assigned reviews, the campaign will appear under the Campaign Inbox tab. Click into the campaign to begin reviewing each item.
  • To approve, click the checkmark (✔️).
  • To revoke, click the X.
  • To add a comment, enter text in the corresponding comment box.
Reviewing items in a campaign with approve, revoke, and comment controls. Use filtering, grouping, sorting, and bulk select to approve or revoke multiple items at once. Clicking on a row reveals more insight into the access you are reviewing.

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Submit reviews

Reviewed items move to Pending until you’re ready to finalize. Once you’ve made all your decisions, click Submit Review—your reviews will move to the Completed tab.
If the review is set to Revoke on decision, items you’ve revoked will propagate to the end system as soon as you submit review. If the review is set to Revoke on: Review end, you can edit your decision in the completed tab up until your admin stops the access campaign.You may check how your admin has configured the access campaign by looking at the campaign’s details on the top right.

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FAQs

If your admin has enabled Reviewer reassignment, you should see the option next to the revoke button.Image of the revoke button.After you reassign the reviewer, the review item should go into the Pending tab for you to submit after you’re done making all your changes. If you do not see this option, contact your admin about re-assigning the review item.
If you haven’t submitted your decision on the review item, you can always change your decision by navigating to Pending and correcting it. If you’ve submitted your decision, you must check how your admin has configured the access campaign by looking at the campaign’s details on the top right.
  • If the review is set to Revoke on decision, items you’ve revoked will already have propagated to the end system. Contact your admin to let them know of the error.
  • If the review is set to Revoke on: Review end, you can still edit your decision in the Completed tab until your admin stops the access campaign. Don’t forget to submit all changes.
Last modified on July 2, 2026