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Documentation Index

Fetch the complete documentation index at: https://docs.opal.dev/llms.txt

Use this file to discover all available pages before exploring further.

Opsgenie is being sunset and moved over the Jira Service Management.
Using Opal’s Opsgenie integration, you can link on-call schedules with Opal groups. The user who is currently on-call is added to all permissions associated with that group so they can effectively diagnose and solve live issues. When they’re no longer on-call, Opal automatically removes their privileges.
Opal always syncs access for whoever is currently on-call, including current overrides.

1. Create an Opsgenie token

Opal requires a “read-only” Opsgenie API token. Go to your Opsgenie dashboard and create an API token by following the official Opsgenie documentation.

2. Add your token to Opal

To enable the Opsgenie integration, in the Opal dashboard, go to Configuration > Settings > Productivity Integrations. Select Opsgenie and enter your API token from the previous step.

3. Create an Opsgenie-synced group

Any group in Opal can be synchronized with an Opsgenie schedule. Edit the group and select schedules to sync: 2262
Last modified on May 12, 2026