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With Opal’s Notion integration, you can:
  • Create audit tickets for access requests
  • Propagate access to Opal using Notion ticket

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Configuration requirements

To connect Notion with Opal, you must:
  • Be an Opal Admin

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1. Retrieve Notion integration token

Create an integration in Notion, then copy the internal integration token.

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2. Configure Notion databases

For each ticketing project, you should maintain a separate Notion database using the following schema. Connect each database to the connection you used to create the Notion integration token.
FieldType
TitleText
StatusStatus (Open, In Progress, Completed)
ReporterPerson
PriorityMulti-select (Low, Medium, High, Urgent)
Created time (Notion default)Created time
Last edited time (Notion default)Last edited time
For example, to use Notion to track both auditing and propagation tickets, you’d create separate databases for Opal <> Propagate Integration and Opal <> Audit Integration, and connect them to the same integration.

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3. Create Notion app in Opal

In Opal, go to Configuration > Organization Settings > Productivity Integrations and select Connect next to Notion. Enter the integration token you saved from step 1, then save the integration.

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Create audit tickets

To create audit tickets in Notion for every access request, enable Notion as a ticketing provider under Configuration > Organization Settings > Access Requests. You’ll see the Notion databases you configured show as options after saving the Notion token.

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Propagate access with tickets

See the ticket propagation guide to learn how to propagate access with tickets connected to your Notion databases.