With our Opsgenie integration, you can link on-call schedules with Opal groups. We will automatically add whoever is currently on-call to all the permissions associated with that group so they can effectively diagnose and solve live issues. Once they're no longer on-call, Opal will automatically remove their privileges.

📘

What about overrides?

Opal will always sync access for whoever is currently on-call, including current overrides.

Adding Opsgenie to Opal

Step 1: Create an Opsgenie token

Opal requires a "read-only" Opsgenie API token. Navigate to your Opsgenie dashboard and create an API token by following the official documentation here.

Step 2: Add your token to Opal

To enable the Opsgenie integration, go to the "Admin" panel in Opal. Click on Opsgenie and enter your API token from the previous step.

Step 3: Create an Opsgenie-synced group

Any group in Opal can be synchronized with an Opsgenie schedule. Edit the group and select schedules to sync: