> ## Documentation Index
> Fetch the complete documentation index at: https://docs.opal.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# PagerDuty

> Learn how to connect PagerDuty to Opal.

<Warning>
  This is a legacy integration, as we have moved towards streamlining our
  on-call integrations as of November 2025. There are no breaking changes; You
  will still be able to import OnCall schedules directly from the PagerDuty
  Native App using nested groups.
</Warning>

Use this guide to connect PagerDuty to Opal as a productivity integration. To connect PagerDuty as an app integration, see the [app integration guide](/integrations/pagerduty-entitlements) instead.

With our PagerDuty integration, you can link on-call schedules with Opal groups. We will automatically add whoever is currently on-call to all the resources associated with that group so they can effectively diagnose and solve live issues. Once they're no longer on-call, Opal will automatically remove their privileges.

<Info>
  Opal always syncs access for whoever is currently on-call, including current
  overrides.
</Info>

## 1. Create a PagerDuty token

Opal requires a "read-only" PagerDuty API token. Go to your PagerDuty dashboard and create an API token by following [the official PagerDuty documentation](https://support.pagerduty.com/docs/generating-api-keys#generating-a-general-access-rest-api-key).

## 2. Add your token to Opal

To enable the PagerDuty integration, in the Opal dashboard, go to **Configuration** > **Settings** > **Productivity Integrations**. Select **PagerDuty** and enter your API token from the previous step.

## 3. Create a PagerDuty group

Any group in Opal can be synchronized with a PagerDuty schedule. Edit the group and select schedules to sync.

<img src="https://mintcdn.com/opalsecurity/lwwIeFbsleftxaXx/images/docs/be6d7d639c931cbba252e9f0cd7576b8cfa05d0600d2eba705fe66643b6eeb34-oncall-schedules.png?fit=max&auto=format&n=lwwIeFbsleftxaXx&q=85&s=1260a8c786f4f653fafa453d9a159654" alt="" width="2696" height="1543" data-path="images/docs/be6d7d639c931cbba252e9f0cd7576b8cfa05d0600d2eba705fe66643b6eeb34-oncall-schedules.png" />